Scheduled maintenance for 07 May 2025

Scheduled Maintenance Report for Utilita Status Page

Completed

The scheduled maintenance has been completed.

Posted May 08, 2025 - 06:58 BST

Verifying

Verification is currently underway for the maintenance items.

Posted May 08, 2025 - 06:57 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 07, 2025 - 20:00 BST

Update

We will be undergoing scheduled maintenance during this time.

Posted May 07, 2025 - 16:00 BST

Scheduled

We’ve got maintenance planned for your smart meter on 07 May 2025 scheduled from 8:00pm to 8:00am. Don’t worry – this won’t affect your energy supply because you'll be in Friendly Credit Hours until 10am on 08 May 2025.

During the maintenance window top-ups, POWER-UPs and credit transfers will be unavailable for a small subset of customers.

Posted May 06, 2025 - 16:59 BST

This scheduled maintenance affected: My Utilita (Power-up Functionality) and Payments (SMETS1 (DCC Enrolled) Smart Meters, SMETS2 Smart Meters).