Oops! There’s a problem with Live Chat

Incident Report for Utilita Status Page

Resolved

This incident has been resolved.

Posted Jul 30, 2025 - 12:48 BST

Monitoring

Live Chat is currently available. However we may ask you to reconfirm certain details to proceed.

Posted Jul 30, 2025 - 12:05 BST

Update

We are continuing to investigate this issue.

Posted Jul 30, 2025 - 12:00 BST

Investigating

We’re sorry, Live Chat is not currently available right now. We’re working hard to fix the issue and it will be sorted soon.

We’re working hard to fix the issue and it will be sorted soon.

Posted Jul 30, 2025 - 11:54 BST

This incident affected: Contact Centre (Chatbot).