We’re sorry - there’s an issue with our SMS messaging

Incident Report for Utilita Status Page

Resolved

This incident has been resolved.

Posted Jul 11, 2025 - 17:45 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 11, 2025 - 16:48 BST

Investigating

Oops! We’ve got a technical error which means you haven’t been receiving certain text messages. This will be fixed soon, and your account isn’t impacted. Utilita.

Posted Jul 11, 2025 - 16:18 BST

This incident affected: Contact Centre (Telephone Lines).